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Contact Diamondback Firearms Customer Service

Diamondback Firearms Phone Numbers and Emails

Toll-Free Number:

  • (877) 997-6774
Call customer service
Send Message
  • (321) 305-5995

Diamondback Firearms Emails:

General
Web Order
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Diamondback Firearms Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Diamondback Firearms is 8779976774. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Diamondback Firearms mainly because of request for information, product/ service and return/ replace.

View full overview ›
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Contact Information

Diamondback Firearms Website:

Diamondback Firearms Help Center:

Corporate Office Address:

Diamondback Firearms, LLC
3400 Grissom Pkwy
Cocoa, Florida 32926
United States

Other Info (opening hours):

Hours

Monday – Friday: 8:00am – 4:30pm EST

More contact details

Diamondback Firearms Rating Based on 7 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Diamondback Firearms Customer Service Calls

118 TOTAL
CALLS
00:47 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Diamondback Firearms?

Request for Information Question:

  • “Checking on a firearm I sent in to get work done”
  • “Technical assistance”
  • “Calling about status of order”

Product/ Service Question:

  • “Gas systems confirmation”
  • “Warranty issue”
  • “Cannot disassemble can hear sear but slide won't slide off slide will not stay back in battery”

Return/ Replace Question:

  • “On 06/28/2023 I purchased a new 22/22MAG, #SKB7236 Bronze DiamondBack sidekick revolver and within two weeks of owning it fell apart. so I returned to MasterPawn of HorseCave and they mailed it to you and I want to know on its whereabouts?”
  • “Correct ammo”

Payments and Charges Question:

  • “Charging handle clip”

Staff Question:

  • “Brand new DB9 GEN 4 failure before first shot taken. Customer service now ignoring KY emails completely!”

Other Question:

  • “Does sidekick shoot shorts”
  • “Sidekick 22 problem”
  • “My db57 won't shoot after one shot”

Compare Diamondback Firearms Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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